About DChat

We build live chat software for teams that want to run support on their own infrastructure.

DChat is developed by RichScripts for organizations that do not want customer conversations, deployment decisions, and support workflow trapped inside a hosted pricing model. The goal is straightforward: practical self-hosted software, modern operator tools, and pricing that keeps live chat free and charges only for the features you choose.

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What we believe

Control

Support conversations should stay on the servers of the team running them, not sit behind someone else's dashboard login.

Practical deployment

Products should fit real infrastructure, real security requirements, and real operator workflow instead of forcing everyone into the same hosted mold.

Long-term value

Live chat you run on your own server should not come with a per-seat bill.

Company mission

Help organizations deploy customer support software that fits their environment instead of fighting it.

RichScripts has a long history of building practical web software and reusable components for teams that care about reliability, flexibility, and operational control.

DChat brings that mindset to live chat. It is designed for organizations that want a modern support workflow, but still need to make their own infrastructure, privacy, branding, and AI decisions.

We want the product to disappear into your process in the best possible way: install it cleanly, connect the providers you want, support customers efficiently, and keep the important data where your organization expects it to live.

Reach us

Technical support

[email protected]

Sales questions

[email protected]

General questions

[email protected]

Address

RichScripts
201 Consumers Rd
North York, ON, M2J 4G8
Canada

Who it is for

Built for teams that cannot treat support infrastructure like a widget someone else hosts.

That usually means organizations with privacy expectations, internal IT standards, or a strong desire to keep their brand and customer data inside their own environment.

Operational teams

Support, sales, and service teams that need a dependable workflow across desktop and browser surfaces.

Security-conscious organizations

Companies that care where transcripts, customer data, and model prompts are stored and processed.

Builders and IT teams

Teams that want a support platform they can integrate, host, and evolve over time without vendor lock-in.

Self-hosted customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

DChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product, with live chat free to run, and an AI agent that answers, acts with the approvals you set and hands off to your team when you want one. Run it on infrastructure you trust, on the model you choose.

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Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

Live chat is free with unlimited agents. Premium, with the AI agent, is billed per agent per month, never per conversation.

AI Flexibility

Run the AI agent on a local Ollama model, or connect OpenAI and Anthropic with your own provider accounts.