Classic
The default. A quiet rounded panel that sits on almost any site without argument.
AI chatbot for your website, ready in minutes
Dchat learns from your website and files, then answers your visitors' questions automatically, day and night. When a question needs a person, it hands the chat to your team. It also works on WhatsApp, Instagram and nine more channels.
Chat templates
Calm
Softer contrast and roomier spacing, for content-heavy sites where chat should not shout.
Contrast
Heavier weights and firmer edges. Stays readable on busy or image-led pages.
Executive
Restrained and formal - the one to pick for finance, legal and B2B sites.
Glass
A translucent panel over a blurred backdrop. Best on sites with strong photography.
Hero
A larger opening panel that gives the welcome message and starter prompts real space.
Persona
Built around a named assistant with an avatar, for when the AI should feel like someone.
Portal
Structured and dense, for help centres where people arrive already looking for an answer.
Warm
Rounder shapes and a friendlier palette, suited to retail and hospitality.
Answers from your content
Crawl your website, upload PDFs, Word files and scanned documents, connect Notion or Google Docs, import YouTube captions, or write Q&A pairs. When nothing matches, it says so instead of guessing.
Does the work, not just the talking
Switch on built-in actions to book meetings, capture leads, check order status, open Zendesk or Freshdesk tickets and alert your team in Slack, or connect your own API.
Hands off to a human
Visitors can ask for your team at any point. An agent picks up the same thread with the full transcript, whether it started on your website, WhatsApp or Instagram.
You stay in control
Choose the model: OpenAI, Anthropic, Gemini, DeepSeek, Mistral or OpenRouter. Test changes before customers see them, and sign your team in with SSO on every plan.
How it works
- Create your free workspace.
- Import your website, documents, Notion or Google Docs.
- Switch on the actions you want and test the answers.
- Add the widget with one script tag, and connect WhatsApp, Instagram or Messenger if you use them.
- Review unanswered questions and improve your knowledge.
- Free plan is 500 AI messages a month on one site: forever, not a trial.
- Human handoff keeps the transcript in the same conversation on every channel. Your team responds according to its availability.
- Use Dchat-managed AI or bring your own key for OpenAI, Anthropic, Gemini and others. Your data flow, your choice.
Frequently asked questions
Is the free plan a trial?
No. One site, one seat and 500 AI messages a month, forever. Paid seats add more sites, campaigns, 5,000 AI messages a month and remove the “Powered by Dchat” link.
What does it cost after that?
$29 per agent seat per month on Dchat-managed AI, or $15 per seat if you bring your own AI provider key and pay that provider directly. No usage credits and no per-resolution fee.
How long does it take to get running?
Paste one script tag into your site, point Dchat at your URL, and it crawls your public pages into a knowledge base. Most of the work after that is reading what it could not answer.
What can it learn from?
Your website, uploaded PDF, Word, Excel, PowerPoint, CSV and scanned files, Notion pages, Google Docs, YouTube captions, Q&A pairs and articles you write by hand. Turn on a scheduled re-crawl and answers follow your site when it changes.
What happens when my team is offline?
The visitor can still ask for a person and keep their place in the queue, and the AI keeps helping in the meantime rather than going quiet. Your team picks up the same thread, with the transcript, when they are back.
Can it do more than answer questions?
Yes. Switch on built-in actions to book meetings, capture leads, check orders, open Zendesk or Freshdesk tickets and alert your team in Slack, or connect your own API. Every action has its own on/off switch.
Which channels does it work on?
Your website, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS and phone calls, all in one inbox with the same AI and the same handoff.
How much control do I have over what it does?
You choose which knowledge it may use, which tools it may call, which domains may embed the widget, and who on your team can change any of it. Requests are rate limited, and individual visitors can be blocked.
Which AI models can it use?
Dchat-managed AI runs on OpenAI. With your own provider key you can pick OpenAI, Anthropic Claude, Google Gemini, DeepSeek, Mistral, or any model on OpenRouter such as Llama, Qwen and Kimi, and pay that provider directly.
What languages does it speak?
The AI replies in the language the visitor writes in. The chat window's own buttons and messages follow the visitor's browser in English, Chinese, Spanish, French, German, Portuguese or Japanese.