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AI-first chat with human handoff Bring your own AI key or use Dchat-managed AI. White-label controls included.
Dchat

AI chatbot that makes your website feel helpful from the first message.

AI answers common questions right away, hands off smoothly when visitors want a person, and keeps the whole conversation in one thread. Your team stays in control with one inbox, knowledge-backed replies, and flexible AI settings.

AI-first replies Same-thread handoff Managed or BYO key Knowledge-backed White-label widget
What visitors expect

Fast answers, clear next steps, and an easy path to a real person when they need one.

What Dchat delivers

AI-first replies, branded chat, flexible key ownership, and same-thread human takeover in one product.

1 thread AI and human replies stay together
2 modes Use managed AI or your own key
White-label Brand colors, copy, and launcher controls
Auto-crawl Seed AI answers from your site content

Support chat that feels fast, clear, and human.

Visitors care that the answer is useful and a real person is easy to reach. Dchat is built around that experience.

Instant answers AI replies in seconds, not minutes

Common questions get answered right away so visitors never wait for someone to come online.

Knowledge-backed Grounded in your actual content

Articles, URL imports, and site crawls help the AI sound informed instead of generic.

Guided flow Starter prompts and proactive chat

Visitors get helpful nudges that guide the conversation without feeling pushy.

Your rules Managed AI or bring your own key

Keep branding, AI provider, and widget behavior under your control from day one.

Two teammates leaning over a laptop while discussing customer support work
Fast first response Support feels calm and helpful from the first question.
A team planning together around laptops in a bright office
One shared workspace AI and people stay coordinated.
A clean workspace with a laptop and desk setup ready for online support work
Simple rollout Setup looks approachable, not heavy.

Why teams choose Dchat

Flexible AI ownership

Use Dchat-managed AI to launch fast, or bring your own OpenAI key for full cost control and governance.

Everything in one workspace

Inbox, routing, contacts, reports, widget settings, and AI config stay together instead of scattered across tools.

Clear seat-based pricing

AI seats, human seats, and managed vs. BYO key are separate line items so you know exactly what you pay.

Polished website support that stays easy to manage.

Dchat focuses on what visitors actually touch: chat that answers fast, hands off smoothly, and gives your team one place to run it all.

Switch AI providers without relearning the product.

Widget, inbox, routing, and reports stay the same whether you use Dchat-managed AI or your own OpenAI key.

Branded chat, proactive prompts, and human backup in one thread.

Launcher, welcome copy, starter prompts, and handoff cues are built into the same product, so the visitor experience feels cohesive.

Cloud-hosted Dchat or self-hosted Zchat.com.

Start with Dchat's cloud platform. If your team later needs on-premise hosting or full infrastructure control, Zchat.com runs the same codebase on your servers.

Built for teams that care about Human handoff Content-backed answers Live inbox White-label controls Seat-based plans

Go live without turning setup into a project.

The fastest path is simple: add the widget, ground the answers in your content, and tune the handoff flow once real conversations start coming in.

1 Embed the widget

Add one script tag, place the launcher where people already look for help, and keep the experience on brand from day one.

See the install flow
2 Connect AI and knowledge

Use Dchat-managed AI or your own key, then pull in articles, imported URLs, and crawl-based content so the first reply sounds informed.

Review the setup path
3 Tune handoff and reporting

Adjust prompts, routing, proactive chat, and reports so the support flow gets better as your team learns from live conversations.

Explore the platform
Try it now

See how Dchat feels in two minutes.

Open the live widget, ask a question, request a human, and see the full AI-to-handoff flow. No sign-up required.

No sign-up needed

Try the widget instantly. See tone, AI quality, and handoff flow before committing to anything.

Transparent pricing

Seat costs, setup steps, and the full workspace are visible up front. No sales calls required.

Cloud or self-hosted

Start with Dchat cloud. Move to Zchat.com anytime you need self-hosted.