AI customer support. Human when it matters.
AI answers from your website, FAQs, and documents. Your team takes over in the same conversation, with context intact.
Give AI the right answers
Import website pages, FAQs, and text-based PDFs. Review your content and check its indexing status.
Keep the handoff human
Pick up the conversation in a shared inbox. Read the transcript before you reply, assign, or transfer.
Test, learn, improve
Try follow-up questions, compare AI settings, and review draft answers to gaps in your knowledge.
Answers from your content
Build a knowledge library from website pages, articles, and text-based PDFs. Choose which content AI can use and reindex saved changes.
Hands off to a human
Give visitors a way to ask for your team. Agents can read the conversation, take ownership, and reply without asking customers to start again.
You stay in control
Test multi-turn conversations and compare candidate model or instruction changes before saving them. Use managed AI or your own supported provider key.
How it works
- Create your free workspace.
- Import your website, FAQs, or text-based PDFs.
- Test answers and review your handoff settings.
- Add the widget to your website with one script tag.
- Review unanswered questions and improve your knowledge.
- Free plan is 500 AI messages a month on one site — forever, not a trial.
- Human handoff keeps the transcript in the same conversation. Your team responds according to its availability.
- Use Dchat-managed AI or bring your own OpenAI or Anthropic key — your data-flow, your choice.