Start hosted, or deploy to IIS when you are ready.
Dchat is designed for teams that want a straightforward hosted experience today and a production-minded IIS + SQL Server deployment path when internal hosting matters.
AI-first support you control
AI answers first. Humans take over in the same thread.
AI answers first. Humans take over in the same thread.
Your team keeps the controls.
Dchat combines AI-first replies, human handoff, a live operator inbox, and branded widget controls in one support surface. Choose Dchat-managed AI or bring your own OpenAI key, then deploy the way your team prefers.
One script tag to embed. White-label controls built in. IIS + SQL Server deployment path available.
1 thread
AI and human replies stay together
2 modes
Use managed AI or your own key
White-label
Brand colors, copy, and launcher controls
Auto-crawl
Seed AI answers from your site content
Why teams choose Dchat
AI ownership without the guesswork
Configure prompts, choose your model path, and decide whether Dchat manages the AI key or your team does.
One operator surface
Live inbox, routing, canned responses, contacts, reporting, and widget settings stay in one workspace instead of getting split across tools.
Predictable pricing structure
Seat-based plans keep AI, human, and billing choices explicit so teams can forecast rollout cost more cleanly.
Teach the assistant from your actual content.
Add articles manually, import by URL, or use the built-in site crawl flow so the AI has grounded answers before operators ever need to step in.
Human takeover without a dead-end bot experience.
When a visitor needs a person, the conversation moves into the operator inbox with the transcript intact so the team can continue instead of restarting.
Built for teams that care about
Human handoff
Content-backed answers
Live inbox
White-label controls
Seat-based plans