Bring your own OpenAI key
Use Dchat-managed AI to launch, then swap to your own OpenAI key when procurement or governance matters. No re-platforming. None of the other mainstream AI chat products let you do this.
AI that replies in seconds.
Humans take over
in the same thread.
Dchat is the AI chatbot for your website that answers visitor questions instantly, grounds replies in your own content, and hands conversations to your support team without making anyone repeat themselves.
Free forever for one site
Bring your own OpenAI key
Same-thread handoff
Self-hosted path
Install on any website stack in minutes
Why Dchat
Three things most AI chat products won't let you do.
The AI chat market is crowded. These are the decisions Dchat makes differently — the ones teams tell us matter once they start running real traffic.
Flat pricing, no per-resolution fees
Intercom Fin is $0.99 per resolution on top of seats. At 1,000 monthly resolutions that's $990 extra. Dchat is $29/seat flat. Your AI bill doesn't explode when traffic grows.
Self-hosted path when you need it
HIPAA, EU residency, air-gapped networks — the moment hosted chat stops being viable, Zchat runs the same platform on your servers. Crisp, Tidio, LiveChat are all cloud-only.
How it works
One workspace, from widget to handoff.
A branded AI chat widget on your site, replies grounded in your knowledge, and one live inbox where the team takes over when AI hits a wall.
Team inbox
Every conversation in one real-time queue.
AI replies and human replies stay in the same thread — visitors never have to repeat themselves. Takeover, transfer, claim, and route in a single click.
- Live SignalR updates, no refresh needed
- AI → human handoff with full transcript context
- Filters by site, channel, and conversation status
AI control
Managed AI today, your own key tomorrow.
Switch between Dchat-managed AI and a customer-managed OpenAI key without rebuilding the widget, the inbox, or your reports. Governance stays with your team.
- Launch in minutes with Dchat-managed AI
- Bring your own OpenAI key when ready
- Per-workspace system prompt, model, routing
Knowledge-backed
Answers grounded in your real content.
Import articles, paste URLs, or auto-crawl your site. The AI cites sources on every reply so visitors and agents can both see where the answer came from.
- Article library with tags and enable toggles
- Automatic site crawl for first-day seed content
- Source citations inside the widget bubble
Rollout
Live on your site in an afternoon.
Three steps. Most teams finish signup → production embed → first live conversation before lunch.
Embed the widget
One script tag with your widget token. Works on WordPress, Shopify, Webflow, React, or any HTML site. No plugins.
See the install flowConnect AI and knowledge
Use Dchat-managed AI or your own OpenAI key. Paste URLs, import articles, or run the site crawl so the first reply sounds informed.
Review the setup pathTune handoff and reporting
Adjust routing rules, proactive triggers, and canned responses once real conversations start. Everything lives in one dashboard.
Explore the platform
What teams say
Operators pick Dchat for AI they control.
Real feedback from support teams running Dchat on production websites. Quotes edited lightly for length.
We swapped in our own OpenAI key the week we turned Dchat on. No vendor lock, no re-platforming, and the handoff to our live team is the cleanest we've used.
The auto-crawl seeded our knowledge base in one click. The AI was answering billing and onboarding questions with source citations the same day we launched.
Branded widget, same-thread handoff, seat-based pricing I can explain to finance. After four other tools, Dchat is the first one our agents actually like.
Start free
The AI chatbot your website is waiting for.
Free forever for one site. No credit card. Bring your own OpenAI key or use Dchat-managed AI. Self-hosted path available through Zchat.