HubSpot Chat alternative

Standalone live chat, without the CRM subscription

HubSpot Chat is one feature of a hosted CRM suite, and it works best when you are committed to that platform. DChat is standalone live chat you install on your own server: a widget, an AI chatbot with human handoff, and a real agent workspace, with every conversation stored in your own database and no monthly platform fee.

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No suite to buy into

You do not need a CRM contract to run good live chat. DChat is a focused product that does chat well, so you are not paying for a platform to unlock a single feature.

Your data, your server

Transcripts and visitor records live in your own SQL Server database with CSV export and built-in GDPR access and erasure, not in a vendor cloud you rent access to.

Connects to what you use

HMAC-signed webhooks push chat events to Slack, Teams, Discord, or your own systems, and public and admin APIs plus direct SQL let you feed chat data into your existing CRM if you have one.

DChat vs HubSpot Chat, at a glance

How free self-hosted live chat compares with a typical hosted plan.

Compare	DChat	HubSpot Chat
Hosting model	Self-hosted on your own server	Hosted SaaS (HubSpot's cloud)
Pricing	Live chat free; Premium (AI and more) $19/agent/month	Monthly subscription
Where conversations live	Your own SQL Server database	The vendor cloud
AI chatbot	Built in - local Ollama or your OpenAI/Anthropic keys	Varies by plan
Remove vendor branding	Premium, $19/agent/month	Varies by plan

Can DChat still work with my CRM?

Yes. DChat does not replace your CRM; it runs alongside it. Signed webhooks fire on conversation events, and the public and admin APIs plus direct database access let you push transcripts and visitor details into whatever CRM you already use.

Does it have an AI chatbot?

Yes. Turn the chatbot on and it answers from your knowledge base and hands off to a human with the transcript when needed. Run it on a local Ollama model or your own OpenAI or Anthropic keys. It is optional and off by default.

How is it priced?

Free to self-host with unlimited agents, not a monthly platform subscription. You install it on your own server and control the deployment, so chat stops being a cost that scales with seats at all.

Run it on your server

Try the full product free on localhost.

The download is the real product: server, dashboard, widget and SQL scripts, with no licence file because live chat is free. One command sets up the demo database and opens the dashboard.

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Self-hosted customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

DChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product, with live chat free to run, and an AI agent that answers, acts with the approvals you set and hands off to your team when you want one. Run it on infrastructure you trust, on the model you choose.

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Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

Live chat is free with unlimited agents. Premium, with the AI agent, is billed per agent per month, never per conversation.

AI Flexibility

Run the AI agent on a local Ollama model, or connect OpenAI and Anthropic with your own provider accounts.