Guides

Live chat setup guides and how-tos

Everything you need to stand up self-hosted live chat, step by step. Start with adding the widget to your site, self-host on the platform you run, add an AI chatbot, or move over from a hosted tool, each guide is grounded in the real product.

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Add live chat to your website

The four steps from a clean server to a working chat widget on any site.

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Add live chat to WordPress

Drop the widget into a WordPress site with one snippet, no chat plugin required.

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Add live chat to Shopify

Paste the widget script into your Shopify theme's theme.liquid - no app required.

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Self-host on Windows with IIS

Deploy the server on Windows Server and IIS with SQL Server, from prerequisites to HTTPS.

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Self-host on Linux with Docker

Run the container on Linux with SQL Server and an HTTPS reverse proxy, then add the widget.

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Set up an AI chatbot with Ollama

Run a private AI agent on your own hardware, grounded in your knowledge base, with human handoff.

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Migrate from hosted live chat

Move off a hosted subscription to a tool you run yourself, with your history intact and no downtime.

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Understand the AI chatbot

How the self-hosted AI agent answers from your content and hands off to a person.

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Rehearse any guide free on localhost

Every guide works against the free download: install the server, build a widget, and test a chat end to end on your own machine before touching a live site.

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Self-hosted customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

DChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product, with live chat free to run, and an AI agent that answers, acts with the approvals you set and hands off to your team when you want one. Run it on infrastructure you trust, on the model you choose.

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Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

Live chat is free with unlimited agents. Premium, with the AI agent, is billed per agent per month, never per conversation.

AI Flexibility

Run the AI agent on a local Ollama model, or connect OpenAI and Anthropic with your own provider accounts.