Use of the website
By visiting or using dchat.com, you agree to use the site lawfully and not in a way that interferes with the website, its users, or the business behind it. You may not attempt unauthorized access, misuse forms or downloads, or use the site to transmit unlawful or harmful material.
Product information and evaluation
We make reasonable efforts to describe DChat accurately, but screenshots, examples, feature descriptions, and implementation guidance may change over time. Community live chat may be deployed without a paid licence; paid features require the applicable licence.
Orders, licensing, and purchases
Current paid plans are described on the pricing page. Existing perpetual licences and older orders retain their applicable purchase terms. A paid licence grants the customer the rights stated in its terms; it does not transfer ownership of the software or its intellectual property.
Support and updates
Availability of updates, support, or renewal-related services may depend on the package purchased or later support arrangements. Any support scope, update eligibility, or commercial renewal terms offered outside the baseline website description may be defined in order details, support policies, or direct written communication.
Customer responsibilities
Because DChat is self-hosted, the customer is responsible for their hosting environment, deployment decisions, backups, security controls, retention policies, applicable legal compliance, and the way the software is configured and used in production.
Intellectual property
The website, product materials, documentation, code samples, branding, and software remain protected by intellectual property law and may not be copied, redistributed, or republished beyond the rights granted through the applicable license or written permission.
Disclaimers and limitation of liability
Except where a separate written agreement states otherwise, the website and related materials are provided on an as-is and as-available basis. To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, special, or consequential damages arising from use of the site, software, or related materials.
Changes to these terms
We may update these terms from time to time by posting a revised version on this page. Continued use of the site after an update means you accept the revised terms.