Answer from anywhere
The DChat dashboard is an installable web app. On a phone or a desktop, choose Install app and it opens full screen from the home screen or taskbar, with push notifications even when it is closed.
There are no native iOS or Android apps. The installable dashboard is what runs on phones. It is free on every edition. This page describes the ASP.NET Core edition of DChat 2.0.6; the separate Web Forms package does not include the 2.0.5 or 2.0.6 additions.
The dashboard has a web app manifest, app shortcuts and an offline page, so browsers offer to install it.
Each agent turns on browser notifications from My Profile, per browser.
Conversations, contacts and live chat fit a phone, with filters and actions that wrap to the screen.
The install prompt and the conversation list on a phone-sized screen.
Each agent turns push on for the browser they use.
New in 2.0.6
The installable dashboard gets every 2.0.6 dashboard change, including the command palette and saved views. The native Windows agent app, free on every edition, now covers the shared inbox too.
Conversations from every channel, with replies, WhatsApp templates, statuses, priority, assignees, labels, private notes and @mentions, canned responses, the contact panel, attachments and a warning when a colleague is viewing the same conversation.
On Premium, agents run macros from the desktop app as they do in the browser.
On Enterprise, agents sign in to the desktop app through your identity provider.
The 2.0.6 desktop app works with a 2.0.5 server. Single sign-on in the app, signatures and template variables need a 2.0.6 server; on an older one they are hidden or explained.
A conversation with the reply box, the signature option and the customer panel.
Notifications use the Web Push standard with a key generated for each install. They are sent from your server through the browser's own push service; nothing passes through a DChat service.
Desktop browsers that support installing web apps can install the dashboard the same way. For a separate Windows program, the Windows desktop agent app is also available.
No. There are no native mobile apps. The DChat web dashboard installs on a phone as a web app and sends push notifications.
No. The installable dashboard and push notifications are free on every edition.
A waiting chat, a conversation assigned to you, a mention in a private note, or a missed SLA target.
Install the dashboard from any modern browser. It is free with unlimited agents.
DChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product, with live chat free to run, and an AI agent that answers, acts with the approvals you set and hands off to your team when you want one. Run it on infrastructure you trust, on the model you choose.
Deployment
Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.
Commercial model
Live chat is free with unlimited agents. Premium, with the AI agent, is billed per agent per month, never per conversation.
AI Flexibility
Run the AI agent on a local Ollama model, or connect OpenAI and Anthropic with your own provider accounts.