Contact Dchat

Reach a person

Questions about pricing, a security review, or something broken — here is how to reach someone who can actually answer.

Chat with us on this page

The fastest route is the widget in the corner of this page. It is the same product you are evaluating, running on our own site, with the same human handoff every customer gets. If the AI cannot answer, it passes you to a person instead of guessing.

  • Same product
  • Human handoff
  • Full transcript kept

Email us

[email protected] for pricing, licensing, procurement paperwork, or a security review. [email protected] if something is broken or you are stuck mid-setup. Both reach a person.

Something is broken

Tell us the page you were on and what you expected to happen, in chat or at [email protected]. Bug reports reach the people who wrote the code — the team is small enough that this is literally true.

  • Page and expectation
  • Reaches the developers
  • No ticket maze

Free plan, no sales call required: you can set Dchat up on one site without talking to anyone.