Install an AI Chatbot on Your Website

Launch website chat with one small embed

Add Dchat to a website with one script tag. Configure the widget in the dashboard, import your help content, send a test message, and confirm that human handoff reaches your inbox.

Add the website chat widget

Paste the Dchat loader before the closing body tag, keep the widget token environment-specific, and publish the page where visitors need support.

  • Loader script
  • API base
  • Widget token

Allow the widget in your Content-Security-Policy

If your site sends a Content-Security-Policy, the widget needs three origins. Miss the last one and everything still works, but the widget falls back to polling every two seconds instead of a live connection - and nothing tells you.

  • script-src + style-src: widget.dchat.com
  • connect-src: your Dchat API host
  • script-src: cdn.jsdelivr.net (realtime client)

Test an AI answer and human handoff

Ask a question covered by your knowledge base, then request a human. Confirm the answer is grounded and that the full conversation appears in the dashboard inbox.

  • Test message
  • Inbox record
  • Handoff path

Record rollback

Document how to remove the embed, disable AI replies, rotate provider keys, and notify support owners.

  • Remove embed
  • Disable AI
  • Rotate keys

Production should configure a real token or leave the token blank to disable the marketing widget.