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AI-first chat with human handoff BYOK or Dchat-managed AI. White-label and IIS deployment path included.
Dchat
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Terms

Commercial terms for Dchat.

Workspace access, seat pricing, acceptable use, and shared responsibilities.

Dchat-managed AI
$29 / AI agent / month

When Dchat provides the AI key. Final AI cost depends on usage.

Customer-managed AI
$15 / AI agent / month

When the customer brings their own key.

Human seats
$15 / human agent / month

Human inbox seats for live operator access.

Customer responsibilities

Using Dchat responsibly

  • Customers are responsible for the legality of content sent through the widget, inbox, and AI configuration.
  • Only connect AI providers and upload data you are permitted to use.
  • Review workspace settings before turning the widget live on a public site.
Service posture

Product changes and availability

  • Dchat may evolve pricing, capabilities, and integrations over time.
  • Features depending on third-party AI providers are shaped by provider availability.
  • Validate compliance and retention controls before production rollout.
Contact

Questions about these terms?

For billing: [email protected]. For support: [email protected].

Last updated: April 2026