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AI-first chat with human handoff BYOK or Dchat-managed AI. White-label and IIS deployment path included.
Dchat
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Pricing

Visible seat pricing for the support roles that actually exist.

Dchat separates managed AI, customer-managed AI, and human operator access so teams can choose the operating model that fits their support workflow.

Fastest setup

Dchat-managed AI

$29 / AI seat / month

Dchat manages the AI key so the workspace can be configured quickly. final AI cost depends on usage.

  • Full widget, inbox, routing, branding, and reporting surface
  • Knowledge base, prompts, model settings, and site crawl tools
  • White-label controls, proactive chat, ratings, and contacts
Open dashboard

Customer-managed AI

$15 / AI seat / month

Bring your own OpenAI key and pay the provider directly for AI usage while keeping the same Dchat support surface.

  • Direct control over the AI key and provider configuration
  • Same widget, routing, inbox, and knowledge tools as managed mode
  • Useful when AI ownership and internal cost controls matter
Configure workspace

Human operators

$15 / agent / month

Add human agents who take over the conversations AI should not own alone and keep the thread moving inside the same inbox.

  • Shared transcript between AI and human support
  • Operator access, canned responses, and contact context
  • Works alongside either managed or customer-managed AI
Add operators

Compare the workflow, not just the sticker price.

Review the live widget, operator surface, and deployment path alongside the seat structure before deciding how you want to run support.

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