How it works

A short rollout path, not a giant support migration.

Dchat is designed to get teams from widget embed to a working AI + human support loop without turning setup into a project of its own.

Add the loader to your site, set the widget token, and publish the launcher where visitors already expect support to live.

<script src="loader.js" data-widget-token="...">

Choose Dchat-managed AI or bring your own OpenAI key, then add knowledge base articles manually or through URL import and site crawl.

AI settings Knowledge base Site crawl

Adjust routing, branding, proactive chat, canned responses, reporting, and seat settings from the same workspace after the initial embed.

AI Settings Routing Widget Contacts Reports Billing