The standard embed is a script tag with your API base and widget token. It is designed to be easy to add to an existing app shell or site layout.
<script src="https://widget.dchat.com/loader.js"
data-api="https://api.dchat.com"
data-widget-token="YOUR_WIDGET_TOKEN"></script>After the widget is embedded, most rollout work happens in the dashboard: AI configuration, knowledge, routing, branding, operators, and billing.
Create or open the workspace
Use the dashboard to manage widget tokens, workspace settings, and operator access.
Connect AI and content
Choose managed AI or BYOK, then add prompts, knowledge base articles, imported URLs, or site crawl content.
Tune the workflow
Adjust routing, proactive chat, canned responses, branding, and reports as the support motion becomes clearer.
Add operators and billing
Invite people into the inbox, review seat pricing, and keep the support team inside one workspace.