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AI-first chat with human handoff Bring your own AI key or use Dchat-managed AI. White-label controls included.
Dchat
Why Dchat

AI chat, but your team
still owns the keys.

Dchat is for teams that want fast AI answers and a real human backup plan without handing over every decision about AI ownership, branding, or deployment path to the vendor.

Differentiators

The decisions larger support products usually make for you.

Dchat keeps these choices visible: who owns the AI provider relationship, how pricing behaves as volume grows, and whether a self-hosted path stays open later.

Bring your own OpenAI key

Launch with Dchat-managed AI, then move to a customer-managed OpenAI key when governance or procurement matters. No re-platforming and no widget rebuild.

Flat seat pricing

No per-resolution layer on top. No branding paywalls. The pricing story stays tied to seats and AI mode instead of getting more complex as usage grows.

White-label on paid plans

Launcher, colors, welcome copy, and templates all stay configurable. The free tier keeps a "Powered by Dchat" footer, while paid plans keep the widget fully in your brand.

Self-hosted path via Zchat

If regulated industries, residency requirements, or internal-only networks take you off cloud, Zchat runs the same platform on your servers.

Same-thread human handoff

When AI hits a boundary, the human picks up in the same conversation with the full transcript. No context loss and no "please repeat your issue" friction.

Knowledge base with auto-crawl

Paste URLs, write articles, or crawl your site in one click. The AI cites sources on replies so answers feel grounded instead of improvised.

What ships today

Honest about the product surface.

This site does not promise multichannel messaging, mobile agent apps, or compliance certifications that are not part of the current release. Here is what is in the product now.

Shipping today

AI-first chat, human handoff, knowledge base, site crawl, URL import, chat ratings, custom AI prompts, model selection, live inbox, routing rules, widget branding, file attachments, offline capture, canned responses, proactive triggers, contacts, reports, billing, workspace settings, and task center.

Not claimed

No multichannel support for email, SMS, or WhatsApp. No native mobile agent apps. No default HIPAA or SOC 2 claims. No app-store listings for Shopify, WordPress, or similar ecosystems yet.

Start free

The AI chat platform that respects your choices.

Free forever for one site. Bring your own key or use Dchat-managed AI. Self-hosted path ready when you need it.