Bring your own OpenAI key
Launch with Dchat-managed AI, then move to a customer-managed OpenAI key when governance or procurement matters. No re-platforming and no widget rebuild.
AI chat, but your team
still owns the keys.
Dchat is for teams that want fast AI answers and a real human backup plan without handing over every decision about AI ownership, branding, or deployment path to the vendor.
Differentiators
The decisions larger support products usually make for you.
Dchat keeps these choices visible: who owns the AI provider relationship, how pricing behaves as volume grows, and whether a self-hosted path stays open later.
Flat seat pricing
No per-resolution layer on top. No branding paywalls. The pricing story stays tied to seats and AI mode instead of getting more complex as usage grows.
White-label on paid plans
Launcher, colors, welcome copy, and templates all stay configurable. The free tier keeps a "Powered by Dchat" footer, while paid plans keep the widget fully in your brand.
Self-hosted path via Zchat
If regulated industries, residency requirements, or internal-only networks take you off cloud, Zchat runs the same platform on your servers.
Same-thread human handoff
When AI hits a boundary, the human picks up in the same conversation with the full transcript. No context loss and no "please repeat your issue" friction.
Knowledge base with auto-crawl
Paste URLs, write articles, or crawl your site in one click. The AI cites sources on replies so answers feel grounded instead of improvised.
What ships today
Honest about the product surface.
This site does not promise multichannel messaging, mobile agent apps, or compliance certifications that are not part of the current release. Here is what is in the product now.
Shipping today
AI-first chat, human handoff, knowledge base, site crawl, URL import, chat ratings, custom AI prompts, model selection, live inbox, routing rules, widget branding, file attachments, offline capture, canned responses, proactive triggers, contacts, reports, billing, workspace settings, and task center.
Not claimed
No multichannel support for email, SMS, or WhatsApp. No native mobile agent apps. No default HIPAA or SOC 2 claims. No app-store listings for Shopify, WordPress, or similar ecosystems yet.
Start free
The AI chat platform that respects your choices.
Free forever for one site. Bring your own key or use Dchat-managed AI. Self-hosted path ready when you need it.