FAQ

Search our FAQ for answers to anything you might ask.

Basics

DChat AI chatbot is a software application that uses artificial intelligence to simulate human-like conversations. It can understand and respond to user questions in real time—whether through text or voice—across websites, apps, and messaging platforms.

Benefits for You:

  • 24/7 Availability: Never miss a customer query. DChat AI chatbots work around the clock to engage visitors and answer questions instantly.
  • Improved Efficiency: Automate repetitive tasks like FAQs, booking, or order tracking—freeing up your time and resources.
  • Cost Savings: Reduce the need for large support teams by handling high volumes of inquiries automatically.
  • Faster Response Times: DChat AI chatbots provide immediate answers, improving customer satisfaction and engagement.
  • Scalable Support: Whether you're serving 10 customers or 10,000, an AI chatbot can scale with your business.

Getting started with DChat AI chatbot is easier than you might think. Whether you're looking to improve customer service, automate responses, or boost engagement, follow these simple steps to launch your own AI-powered chatbot:

  1. Get your embed code
    Enter your website address. DChat will analyze your site and generate an embed code for your chatbot.

  2. Import Your Data
    Feed your chatbot with relevant business information such as help center articles, product guides, and common questions.

  3. Train and Customize
    Train the AI using your data, and customize its tone, personality, and behavior to match your brand.

  4. Test Thoroughly
    Interact with your chatbot in various scenarios to ensure it responds accurately and naturally.

  5. Deploy on Your Channels
    Embed the chatbot on your website, social media, or mobile app to start engaging users.

  6. Monitor and Improve
    Use analytics and feedback to continuously improve performance and add new features or answers.

You'll receive an email from Bootstrap themes once your purchase is complete.
There are three license types - Standard, Multisite, and Extended. We've provided the table below for a quick look at the difference between the them, as well as a few examples of ways each license could be used. If you'd like more of the nitty-gritty details you can find them below and always feel free to reach out with any questions you have at [email protected].
If you lose the link for a theme you purchased, don't panic! We've got you covered. You can login to your account, tap your avatar in the upper right corner, and tap Purchases. If you didn't create a login or can't remember the information, you can use our handy Redownload page, just remember to use the same email you originally made your purchases with.
There may be times when you need to upgrade your license from the original type you purchased and we have a solution that ensures you can apply your original purchase cost to the new license purchase.

Support

Technical support for each theme is given directly by the creator of the theme. You'll be given a link to contact their support in a couple places:
  • Your confirmation email: Each theme in your confirmation email will have both the download link for your theme, and a "support" link which will connect you directly with the sellers support system or email.
  • While logged in to your account go to Purchases > Click the Order # > Get Support
All of the themes are built on versions of Bootstrap v4, currently all are on the v4.0.0 stable build. As more Bootstrap updates are launched the themes will be update as needed and as new features and bug fixes come out. You will want to download any updates that come out and update your installation as required.
For anything we haven't covered feel free to reach out to the Bootstrap Themes team at [email protected] !We're here to help.
We just switched to a whole new platform and if you're a customer from our previous platform, we will be migrating you to the new platform, but in the meantime your download link for our old platform won't work.

Payments

You can purchase the themes on Bootstrap Themes via any major credit/debit card (via Stripe) or with your Paypal account. We don't support cryptocurrencies or invoicing at this time.
You'll receive an email from Bootstrap themes once your purchase is complete.
If you'd like a refund please reach out to us at [email protected]. If you need technical help with the theme before a refund please reach out to the seller first and they can get in touch with us if they're unable to resolve the issue.